Privacy Policy

WPM Lifestyle App Privacy Policy

READ THIS PRIVACY POLICY CAREFULLY BEFORE BROWSING THIS APP OR USING ANY OF THE LIFESTYLE APP SERVICES. YOUR CONTINUED USE OF THIS APP INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS APP IF YOU DO NOT ACCEPT THIS PRIVACY POLICY. ALL SECTIONS OF THIS PRIVACY POLICY ARE APPLICABLE TO BOTH WPM LIFESTYLE COMMUNITY MEMBERS AND BROWSERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

Introduction

This Privacy Policy is to be read as if specifically incorporated into the Community Member Terms of Service, available at: Terms and Conditions

Information we may collect from you

When you visit the app, we may collect certain information that is not Personal Information such as your Internet Protocol (“IP”) address, operating system, browser type, and Internet service provider. This type of information does not identify you personally.

When you register on the app, we may also collect Personal Information that you provide to us. For purposes of this Privacy Policy “Personal Information” shall mean any information of a personal nature by which you can be identified as an individual such as your name, postal address, email address, telephone number, home country, postal code, your fax number, gender, age, financial details and/or company name.

Privacy policy

For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). WPM Lifestyle also subscribes to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.

Community Members (as defined in the Community Member Terms of Service, and referred to as “user” or “users” herein) when making use of the app, may be asked to provide the following information (Personal Information):

  • First name:
  • Surname:
  • Email:
  • Age:
  • Identity Document/Passport Number
  • Physical address:
  • Phone number:
  • Language:
  • Company / CC / business name:
  • Company / CC / business registration number.

We will attempt to limit the types of Personal Information we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, MMS and other mobile services), but, to the extent necessary, your agreement to these this Privacy Policy constitutes your consent as contemplated in section 69 of the Act.

We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law.

By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:

  • The provision and performance of the services;
  • Informing you of changes made to our app;
  • Responding to any queries or requests you may have;
  • Developing a more direct and substantial relationship with users for the purposes described in this clause;
  • Developing an online user profile;
  • For security, administrative and legal purposes; and
  • Although absolute security cannot be guaranteed on the internet, WPM Lifestyle has in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online.

While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction.

Your information will not be stored for longer than is necessary for the purposes described in these Terms or as required by applicable legislation.

The Personal Information that WPM Lifestyle collects from users shall only be accessed by WPM Lifestyle employees, representatives, the relevant Community Manager and Scheme Executive in respect of the applicable Community Forum (as defined in the Member Terms and Conditions) and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

WPM Lifestyle shall have the right, but shall not be obliged, to monitor or examine any information and materials including any app link that you publish or submit to WPM Lifestyle for publishing on the Site. You shall be solely responsible for the contents of all material published by yourself.

We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or representatives of users, under 18 years of age or who otherwise do not have the relevant capacity to be bound by this Privacy Policy.

We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by WPM Lifestyle will only be in connection with the provision of our services.

Log files

When you visit WPM Lifestyle, even if you do not create an account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the app from which you visit us, the pages on our app that you visit and in what sequence, the date and length of your visit, and other information concerning your operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us. This information is not shared with third parties and is used only within WPM Lifestyle on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission.

Cookies

WPM Lifestyle uses cookies. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The two types of cookies used on the app are described below:

  • “Session cookies“: These are used to maintain a so-called ‘session state’ and only lasts for the duration of your use of the app. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally.
  • “Permanent cookies“: These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the WPM Lifestyle app to work, but may enhance your browsing experience.

Application of the electronic communications and transactions act 25 of 2002 (“ect act”)

Data Messages (as defined in the ECT Act) will be deemed to have been received by WPM Lifestyle if and when WPM Lifestyle responds to the  Data Messages. Data Messages sent by WPM Lifestyle to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act. Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between users and WPM Lifestyle.

Information to be provided in terms of section 43(1) of the ECT Act:

Users warrant that Data Messages sent to WPM Lifestyle from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.

This App is owned and operated by Noldor Technologies, (Registration Number: 2015 / 336648 / 07) a private company owned and operated in accordance with the laws of the Republic of South Africa.

Address for service of legal documents: Fourways Golf Park, Roose Street, Mowbray House, Sandton Gauteng South Africa

Contact Number: +27 011 707 0000

WPM Lifestyle Website – www.whitfields.co.za

Email address: info@whitfields.co.za

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